All of our caregivers go through a seven-step screening process. This includes:
1. Phone Interview
All of our caregivers go through a phone interview with our care coordinator. The interview is designed to test the caregiver’s home care knowledge and communication skills.
2. Application and Initial Test
Our initial caregiver application is the most extensive in the industry. Applicants have to provide us with the last 10 years of their job history and two professional references. Following a character evaluation, they take a 30-minute test over home care and nursing topics.
3. Background Check
We check the background of any potential caregiver through the Colorado Bureau of Investigations. To guarantee we have the correct information, we use both birth date and social security to verify identity.
4. Reference Check
All applicants are required to supply us with at least two references. We contact both to make sure that we are selecting caregivers with a solid reputation.
5. Orientation and Initial Training
During the mandatory orientation, potential caregivers are introduced to the values and policies of Sevens Home Care. Following the orientation, they then are tested on their ability to handle specific care situations, including transfers, ambulatory movements, dressing techniques and elderly nutrition. We also do additional testing for character and communication skills so that only highly qualified individuals are placed with a family.
6. Competency Test
All candidates take an online test which covers all major topics in home care. They are required to have a minimum score of 90% not only on their test, but also on their orientation and training before being placed with a family.
7. Ongoing Training
All our caregivers also get continuing education to keep their skills fresh and to stay abreast of the latest techniques. They complete six topics per year through the national home care training organization. We make sure that we’re complying with regulations. And they’re providing you with the best possible care.
You can rest assured you’re in capable, trustworthy hands!